All payments for Physiotherapy and Sports Massage Therapy are fully paid for at the point of booking. If you are unable to attend or wish to cancel, then at least 48 hours is required in which you will be refunded within 5 working days. If you cancel within 48 hours of your appointment – there will be no refund applied. To cancel your appointment you will need to email your request to: les@barrowphysio.com.